House rules and terms

Booking policies.

Clear rules help protect the homes, guests, neighbours, and the host. The host confirms final details by email before a booking is accepted.

Deposits and pricing

Main houses: $500 deposit required with confirmation.
Studio: $300 deposit required with confirmation.
Cleaning fees and long-stay discounts are shown in the booking flow and confirmed by the host.
Extra guests must be approved before arrival.

Cancellation

Full refund when cancelled at least 30 days before check-in.
50% refund of nightly rate when cancelled at least 7 days before check-in.
No refund inside 7 days of check-in.
Refunds depend on what has already been paid at cancellation time.

Check-in and checkout

Check-in after 3:00pm.
Checkout before 10:00am.
Self check-in details are sent before arrival.
Early check-in or late checkout must be approved by the host.

House rules

No smoking inside.
No pets unless approved in writing.
Quiet hours are 11:00pm–6:00am.
Guests and visitors must match the approved booking.

Events and visitors

Parties and events require approval before booking.
Minimum 2-night booking may apply for events.
Additional event cleaning/setup fees may apply from $300.
Local guests should contact the host before booking.

Property care

Report damage immediately.
Do not move furniture unless approved.
Dishes should be washed and put away.
Excessive cleaning, lost keys, smoking, or BBQ cleaning may incur fees.

Safety

Exterior cameras may monitor outdoor areas only.
No cameras inside the homes.
Smoke alarms and fire extinguishers are installed.
Outdoor areas, stairs, gardens, and driveways should be used with care.

Privacy and contact

Booking details are used to respond to the enquiry and manage the stay.
Guest communication is by email.
Do not share lockbox or access instructions with unapproved visitors.
Contact the host if anything is unclear before booking.

Questions before booking?

Add them to your enquiry and the host will reply by email.

Send booking enquiry →